Software technical is successful if its users can complete a task or understand a concept. I interview subject matter experts, ask questions and use subject knowledge, and research skills to help craft a product that is accurate, well-organized, complete, concise and appropriate for the audience. I create a document structure and "look and feel" that is best suited to your audience and communication requirements. I make sure that documents are easy to maintain over time.
With over 25 years of experience as a technical writer, I provide:
Audience analysis
Brochures
Functional specifications
Information architecture design
Installation guides
Online help
Operator's manuals
Quick reference guides
Release notes
Requirements analysis
White papers
