Successful technical writing requires good research and interviewing
skills, the ability to quickly understand technical content, an intuitive
sense of content structures, and finally, good writing skills. Good technical
writing helps users achieve has a specific goal: to complete a task or
understand a concept. The best technical writing is built on research
and a solid understanding of the subject matter from the user's point
of view.
I interview subject matter experts, ask questions and use subject knowledge to help identify missing or incomplete information. I create a document structure and "look and feel" that is best suited to your audience and communication requirements, and, I make sure that your documents can be maintained over time.
I specialize in documentation for projects that combine software and hardware engineering to solve a clinical or research problem. I provide documentation for rapidly evolving products and can meet communication requirements for a variety of medical and technical projects. Some examples are:
Over 25 years of experience in the software industry gives me a solid understanding of the software development process and software concepts. Whether you need a complete documentation set "from scratch," or revision of an existing document, I analyze your technical, user and business requirements and craft written materials that work for your audience. Some examples are:
Nancy did an outstanding job in helping Protein
Forest put together a User’s Manual that provided our customers
with a highly technical description of our technology in an easy-to-read
format. Customers like the organization and style of the manual and are
able to quickly find the information they need. They have provided positive
comments on its ease-of-use.
Nancy was able to turnaround version edits very quickly and we have
been able to provide our customers with new versions on a timely basis
due to Nancy’s professional and customer focused skills.
William Skea, Ph.D.
VP Manufacturing
Protein Forest, Inc.